New Location - Come see us @ 2702 south hulen, Fort Worth, tx 76109

Customer Service

Shipping

Shipping charges are determined by the total value of your order. Standard shipping charges apply to the continental United States. Our carrier for deliveries within the US is USPS. A shipping chart is located below. (We have the right to update and/or change shipping charges at any time). Rush delivery is available at an additional charge. Please be aware that we cannot ship to a P.O. Box address.

Orders that weigh under 16oz. are shipped via UPS; Please allow 7-14 business days for delivery of these orders.

Regular—$7.95 & up

Regular shipping charges apply to the continental U.S. and are determined by the total value of your order. U.S. customers outside of the continental United States please add $10.00.

Delivery to TCU Sorority House

Delivery to the sorority houses at Texas Christian University ONLY is available bid day weekend! We will put your gifts in a cute container with the sorority letters with tissue, cellophane and gift card. We will strive to deliver as soon as possible when you order unless the product has to be made or is out of stock. We will NOT deliver to the dorms and ONLY the sorority houses on bid day weekend. After bid day, we will deliver to the sorority and fraternity life office on campus. We ask that you provide a phone number so we can text your student that they have a surprise waiting! If you have a question, please call the store at 817-735-9361. Thank you!

Delivery to TCU BOX - FREE!

Delivery to a TCU Box is free all the time!!! 

Just use the following code at checkout: TCUBOX

Second Day Air

Need your order in a hurry? Please call us at: (817) 735-9361 or email orders@brownbagetc.com

In Store Pick-Up

Want to pick up your order? We will contact you via text or email when your order is ready.

We work extremely hard to get your order processed within 3 business days. On average, most orders will be completed and arrive to you within 7-14 business days depending upon your location.

Return Policy

No returns on jewelry. All returns must have receipt and all tags attached for store credit only within 14 days of purchase. Sorry, all sales on discounted merchandise are final. Orders that are shipped are eligible for return if they are received by Brown Bag, Etc. within 14 days of the purchase date or internet order date.

Please return to:

Brown Bag Etc
Attn: Website Returns
2912 Pulido Street
Fort Worth, Texas 76107

 

Privacy Statement


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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at brownbagetc@gmail.com or mailing us at:
Brown Bag Etc
2912 Pulido Street Fort Worth Texas US 76107

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.



SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at brownbagetc@gmail.com or by mail at
Brown Bag Etc
[Re: Privacy Compliance Officer]
2912 Pulido Street Fort Worth Texas US 76107

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